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Shipping & returns

Shipping Policy:

All orders received by 2:00pm Central Standard Time will ship Same Day, because we know you need your order ASAP!

Orders over $35 will ship Free Freight via FedEx Ground.

Next Day shipment is available on all qualifying orders, but such orders do not qualify for free shipping. FedEx Air orders exclude weekends and holidays, and orders placed during those times may not arrive Next Day.

Overweight, Bulky Merchandise will be sent via LTL (Less-Than-Truckload) Freight using XPO Logistics (formerly Con-Way Motor Freight) at their Regular Rates.

Shipping terms listed above are for the Continental United States. Shipments to Alaska or Hawaii can ship through Next Day Air and by USPS, but do not qualify for free shipping.

 

Return Policy:

We want be sure you are 100% satisfied with your ICEBIN product. For products purchased directly from one of our authorized dealers, their return policy applies. Please contact the dealer directly for more information. ICEBIN does not accept returns on items purchased outside of ICEBINCOOLERS.com.

You can return your item(s) purchased from ICEBINCOOLERS.com up to 30 days after the purchase date for a full refund. For exchanges, please return your item for a full refund, and place an order for the correct item. Exchanges for items purchased outside of ICEBINCOOLERS.com will not be accepted. All merchandise must be unused/unworn and returned in the original packaging.